If approved, you’ll be automatically refunded on your original form of payment. We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. The fastest way to ensure you get what you want is to make a separate purchase for the new item, return the item you have, and once the return is accepted your refund will be issued. Please get in touch if you have questions or concerns about your specific item. We also do not accept returns for hazardous materials, flammable liquids, or gases. Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.Ĭertain types of items cannot be returned, including custom-order products (such as special orders or customized items). Please allow up to 48 hours to receive a response.
Items sent back to us without first requesting a return materials authorization (RMA) form will not be accepted. For all other returns, the customer is responsible for the return shipping cost.
For returns requested because of an error on our end, we’ll send you a return shipping label to cover the return shipping. To start a return, you can contact us at If your return is accepted, we will provide instructions on how and where to send your package. You’ll also need the receipt or proof of purchase. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. Returned merchandise may be subject to a restocking fee of up to 25%. We have a 30-day return policy, which means you have 30 days from the date of delivery to request a return.
0 kommentar(er)
